SUMMARY
A former financial services profesional with a proven ability to improve organizational effectiveness and create strategic partnerships. Strong organizational, leadership, and communication skills with a focus on program improvement. Bilingual [English - Spanish], sentitive to diversity, and committed to community service.
COMMUNITY INVOLVEMENT
PROFESSIONAL EXPERIENCE
MARTIN LUTHER KING, JR. CHARTER SCHOOL, Springfield, MA 2011 – 2015
Business Manager/ESOL Teacher and ESOL Program Coordinator
Managed business operations and coordinated ESOL program for the kindergarten through fifth grade school which serves a high needs population. Taught English to English Language Learners.
GIGGLE GARDENS, INC, Springfield, MA 2009 – 2011
Sr. Vice President
Provided strategic leadership for all aspects of operations for childcare programs for company with over $3 million operating budget serving over 250 children in three locations.
MARTIN LUTHER KING, JR. FAMILY SERVICES, INC, Springfield, MA 2009 – 2010
Interim Sr. Vice President of Programs
Provided strategic leadership for human services and youth development programs for multi-cultural non-profit agency with over $2.5 million operating budget.
MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY, Springfield, MA 1996 – 2009
Second Vice President - Retirement Services Compliance 2005 – 2009
Directed a comprehensive broker-dealer compliance program for the Retirement Services division with over 250 registered representatives and 50 principals.
Second Vice President/Director – Retirement Services New Business 1996 – 2005
Led the defined benefit and defined contribution installation group responsible for financial integrity and customer satisfaction for over 150 installations annually representing over $3 billion in assets.
CENTERBANK, Waterbury, CT 1993 – 1996
Assistant Vice President and Benefits Manager
Managed the design, implementation, and administration of all aspects of a company-wide benefits program.
MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY, Springfield, MA 1977 – 1993
Analyst to Director – Retirement Services and Human Resources
EDUCATION
M.Ed., Fitchburg State University, Fitchburg, MA – 2012
English as a Second Language Licensure Program, Collaborative for Educational Services – 2011
MBA, Western New England University, Springfield, MA - 1988
Outstanding Graduate Student Award
BA, Economics and Spanish, Florida International University, Miami, Florida - 1976
PROFESSIONAL DEVELOPMENT/LEADERSHIP ROLES
Mason Square Health Task Force, Springfield, MA- Steering Committee Representative: 2010
The Dale Carnegie Course in Effective Speaking and Human Relations, 2001/Graduate and graduate assistant in 2008
MassMutual Diversity Council and Leadership Effectiveness Board (LEB) - Member of Council, 1999 and Co-Chair of LEB, 2000
Martin Luther King, Jr. Family Services, Inc., Springfield, MA
Certified Employee Benefit Specialist Designation – 1981 - International Foundation of Employee Benefit Plans and The Wharton School, University of Pennsylvania
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